Promotion Terms & Conditions

Catalogue

In addition to your statutory rights, 12 month jewellery guarantee and 30 day change of mind policy applies (conditions and exclusions apply) see https://www.michaelhill.com.au/general-terms for details. Items available from 12:01AM (AEST) Wednesday 15th Feb 2023 - 11:59PM (AEST) Sunday 9th April 2023. Some items are not shown at actual size. Colours may vary due to screen resolution and settings. We endeavour to display all information correctly, but reserve the right to correct errors. White gold and some sterling silver jewellery is rhodium plated to enhance appearance. Plating is not permanent and may require replating in future. ØNatural gemstones are colour enhanced through treatments including heating (generally), diffusion (sapphires) and irradiation (morganite). ‡Created gemstones are grown in strictly controlled laboratory conditions to recreate the brilliance of natural gemstones. ±Coloured & black diamonds are irradiated and heat treated to permanently enhance colour and may be sensitive to heat. ºPearls naturally form in a range of shapes, sizes & colours, and each will have a unique look.

Free Engraving

Engraving services are complimentary with any purchase of an engravable product between 4 December 2023 and 17 December 2023. This service is available online only for home delivery (not available for Reserve in Store or Click and Collect). Please allow an additional 3 to 4 days on top of our regular delivery timeframes, for your piece to be engraved and shipped to you.

Your engraved text will appear exactly as entered online, so please ensure your message is correct.

Engraving services are subject to our General Terms and Conditions; engraved products cannot be returned under our Change of Mind Policy, which can be found at www.michaelhill.com.au/general-terms.

Click here for more information.

20% Off Almost Everything

#Offer to receive 20% off List Price online and instore from Tuesday 28 November 12.01AM (AEST) to Sunday 10 December 2023 11:59PM (AEST) or while stocks last (subject to extension). Stock may vary per store; no rainchecks. Discount applies to the List Price (the non-sale, normal ticket price). A list of all included sale items can be found at www.michaelhill.com.au/sitewide-sale. Offer also applies to special orders with a fully-paid deposit, and fully-paid special orders, for eligible items purchased during the promotional period. Offer does not apply to already reduced items, items on layby, or the following collections/products: Infinite Diamonds, Prelude, The Solitaire by Michael Hill and Internally Flawless (SKUs 19056708, 19056722, 19056739, 19056692, 19056746, 19056753, 15288844, 15287359, 15288950 15293817), Seiko watches, Dress for Success pearl studs SKU 18541519 and Jewellery Cleaner SKU 18834055. As we are committed to offering competitive pricing, few sales may have been made at the List Price prior to this offer. This offer cannot be redeemed against a prior purchase or redeemed for cash and cannot be used in conjunction with any other offer. The offer is subject to our General Terms and Conditions and our Returns and Privacy policies, which are available online at michaelhill.com.au. Offers subject to change.

Invitational Gift Offer

^Between 12:01AM (AEST) 22 November 2023 and 11:59PM (AEST) 31 December 2023 (Promotional Period), receive a gift code instore or with your online order to be eligible to receive a $50 discount off your purchase. Minimum spend $250. Limited offer available to invited customers only. Offer available online or instore. Limit one discount per customer during the Promotional Period. Offer does not apply to items on layby, or the following collections/products: Infinite Diamonds, The Solitaire by Michael Hill, Internally Flawless (SKUs 19056708, 19056722, 19056739, 19056692, 19056746, 19056753, 15288844, 15287359, 15288950 15293817), Seiko watches, Dress for Success pearl studs SKU 18541519 and Jewellery Cleaner SKU 18834055. To redeem, present personalised discount code during checkout online or barcode instore. This offer cannot be redeemed for cash, against a manually-adjusted priced purchase or against a prior purchase. Discount will be applied pro-rata across qualifying item/s in the transaction. Applicable refunds or credit notes provided will reflect the prorated discount price of the item, rather than the original ticket price. Offer subject to change and to our General Terms and Conditions and our Returns and Privacy policies, which are available online at michaelhill.com.au.

Members' Gift

1 Brilliance by Michael Hill Members only. Between 12:01AM (AEST) 28 August 2023 and 11:59PM (AEST) 24 September 2023 (Promotional Period) subject to extension or while stocks last, purchase a qualifying engagement ring for a Member Price of $3,000 or more (Qualifying Product) instore or online to receive a 0.30ct laboratory-grown diamond white gold pendant necklace from the Michael Hill LAB. Collection valued at AU$799 including P&P (SKU 19177755) (Gift). All Qualifying Products are displayed online at michaelhill.com.au/brilliance-offer.

Instore customers must share their Brilliance by Michael Hill membership details and online customers must be logged into their Brilliance by Michael Hill account when purchasing the Qualifying Product. The Qualifying Product must be either be paid in full during the Promotional Period, or if the Qualifying Product order is placed online or instore during the Promotional Period, it must be paid in full before 12 November 2023. Offer cannot be redeemed against a prior purchase or redeemed for cash and cannot be used in conjunction with any other offer (except Member pricing). 

Excluded from Qualifying Products are product orders placed prior to the Promotional Period (whether or not fully paid during Promotional Period), already reduced items, laybys, insurance sales, Professional Care Plans, purchases of gift vouchers, and items otherwise not treated as Qualifying Purchases.

Following the Qualifying Product purchase (subject to extension or while stocks last up until 11:59PM (AEST) 12 November 2023), qualifying customers will receive a provisional qualification email (Provisional Email) using the email address associated with the customer’s Brilliance by Michael Hill membership account. The Provisional Email will direct qualifying customers to activate their Brilliance by Michael Hill account by adding a password to their Brilliance by Michael Hill account. The Provisional Email will be sent to all qualifying customers who are Brilliance by Michael Hill members.

Following the completion of the steps described in the Provisional Email and the purchase being a Qualifying Product, a Gift Redemption Email will be sent to the customer using the email address associated with the customer’s Brilliance by Michael Hill membership account. Michael Hill accepts no responsibility should a customer fail to receive the Gift due to a failure to provide correct details.

The Gift Redemption Email is valid up until 11:59PM (AEST) 12 December 2023 (Redemption Period) subject to extension or while stocks last. One Gift Redemption Email is valid per customer valid for use online during the Redemption Period. The Gift is not available where a Qualifying Product is returned or exchanged under our Change of Mind policy. Our Change of Mind policy does not apply to the Gift.

To redeem, follow the instructions set out in the Gift Redemption Email. Customers must be logged into their Brilliance by Michael Hill account to redeem the Gift. Customers should allow at least ten days for delivery of the gift via standard shipping to the address associated with the customer’s Brilliance by Michael Hill membership account.

This offer is subject to change and to our General Terms and Conditions and our Returns and Privacy policies, which are available online at michaelhill.com.au.

Receive a Gift Card when you Spend using Latitude Pay (In-store only)

2Offer to receive a $100 or $400 Michael Hill egift card. Offer available to Brilliance by Michael Hill Members instore only when using Latitude Gem Visa, Latitude GO Mastercard, CreditLine credit cards to make a qualifying fully paid purchase to the amount of the Minimum Spend in any single transaction between 12:01AM (AEST) Monday 28 August and 11:59PM (AEST) Sunday 29 October 2023 (subject to extension) (Promotional Period). Minimum Spend: Between $1,000 to $4,000 to receive $100 egift card; $4,000 or more to receive $400 egift card. Offer also applies to special orders with a deposit or part-payment made during the Promotional Period that meets the Minimum Spend. The following items are excluded from calculating the Minimum Spend: egift cards, gift cards and items purchased on layby. Any Michael Hill egift card issued under this offer will be emailed to the customers email address within their Brilliance by Michael Hill account within 5 days of the end of the Promotion Period. The egift card can be redeemed instore or online. This offer cannot be redeemed against a prior purchase or redeemed for cash and cannot be used in conjunction with any other offer except Member pricing. The offer is subject to our General Terms and Conditions and Delivery, Returns and Privacy policies, which are available online at www.michaelhill.com.au (including gift card terms and conditions available online at www.michaelhill.com.au/gift-cards). Approved customers only. Conditions, fees and charges apply. Go instore for details. Credit provided by Latitude Finance Australia ABN 42 008 583 588 Australian Credit Licence number 392145. Latitude Finance Australia T&Cs also apply: www.latitudefinancial.com.au/terms-and-conditions.

Extended Returns

Subject to the usual terms of the 30-day Change of Mind policy, customers can return eligible items purchased between 24 October 2023 and 24 December 2023 to us until 23 January 2024. 

Free Engraving for Brilliance Members

3 Engraving services are complimentary for Michael Hill Brilliance members with purchase of an engravable product. This service is available online only for home delivery (not available for Reserve in Store or Click and Collect). Please allow an additional 3 to 4 days on top of our regular delivery timeframes, for your piece to be engraved and shipped to you.

Your engraved text will appear exactly as entered online, so please ensure your message is correct.

Engraving services are subject to our General Terms and Conditions; engraved products cannot be returned under our Change of Mind Policy, which can be found at www.michaelhill.com.au/general-terms.

Click here for more information.