We are currently experiencing a high volume of enquiries across phone, chat and email. Please bear with us as we aim to respond to you as soon as we can. More COVID-19 Updates & FAQs >
How do I track my Order?
When your order is shipped, we will send an email containing a consignment number and tracking ID. Simply follow the link in the email to track the delivery of your parcel.
Alternatively you can track your delivery on the Star Track website
How much does Shipping cost?
Michael Hill offers free delivery within Australia for all orders over $100. Orders under $100 will be charged a flat fee of $9.90.
How long will delivery take?
Once your order has shipped, please allow 2-7 business days for delivery depending on your location. Orders requiring ring sizing take up to three (3) additional business days to complete.
Which ring size do I need?
To find your ring size, download our Ring Size Guide
Can I return an Online purchase in Store?
Absolutely! You will need to meet all requirements of the Michael Hill refund policy. Please ensure that you take a printed copy of your shipping or order confirmation email into store to confirm your purchase details.
Still can't find the answer to your question?Contact Us