Popular Questions
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How do I track my Order?
When your order is shipped, we will send an email containing a consignment number and tracking ID. Simply follow the link in the email to track the delivery of your parcel.
Alternatively you can track your delivery on the Star Track website
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How much does Shipping cost?
Michael Hill offers free standard delivery within Australia for all orders over $70. Orders under $70 will be charged a flat fee of $9.90. Express shipping is available for a flat fee of $14.90.
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How long will delivery take?
Once your order has shipped, please allow 2-7 business days for delivery depending on your location. Please allow 1 - 3 business days for express shipping. Orders requiring ring sizing take up to three (3) additional business days to complete.
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Which ring size do I need?
To find your ring size, download our Ring Size Guide
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Can I return an Online purchase in Store?
Absolutely! You will need to meet all requirements of the Michael Hill refund policy. Please ensure that you take a printed copy of your shipping or order confirmation email into store to confirm your purchase details.
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