Reserve in Store
How it works
STEP 1
Find the piece you want, then select the Reserve In-Store option on the product page (beneath ‘Add to Bag’).
STEP 2
Choose the store location and pick-up time that suits you.
STEP 3
We’ll send you an email & SMS notification to confirm availability and your pick-up time.
STEP 4
Visit us in-store to view, pay and collect your beautiful new piece!
Reserve In-store FAQs
Is this the same as Click & Collect?
Is this the same as Click & Collect?
What is Reserve In-Store?
What is Reserve In-Store?
How long can I hold an item for?
How long can I hold an item for?
Why can't I view my item in my local store?
Why can't I view my item in my local store?
Will my exact ring size be available in store?
Will my exact ring size be available in store?
How do I cancel or change my reservation?
How do I cancel or change my reservation?
Need more help?
Have other questions about orders, product information or returns?