Made for You
Our online range of Made For You items are crafted specially for you. This allows you to choose from a wider selection of gold colours and ring sizes for available items; for a piece of jewellery that is perfect for you or your loved one.
How does it work?
Complete your purchase and create an account
Purchase your made to order item online, with your favourite gold colour and/or perfect ring size. There will be a call-out on the product page to let you know that the item is made to order. We recommend creating an online account with Michael Hill before completing your purchase, so that you can keep up-to-date as your special item is crafted and delivered.
Your piece is crafted by our artisan jewellers
Our specialist team create your made to order piece just for you, so it will take a little longer than normal items to despatch.
Await your secure delivery
Once your item has been crafted, it will be delivered to you. You can check the status of your Made for You item in your account.
Please note that Made to You products cannot be cancelled once ordered, or returned for change of mind after delivery. The full purchase price must be paid at time of order and is non-refundable. This does not limit your rights under the Australian Consumer Law.
Your Engagement Journey begins here
We're here to help you mark this significant moment in your love story, and guide your journey in discovering the perfect forever-piece.
Frequently Asked Questions
What is a made to order product?
What is a made to order product?
What can I customise in a product that’s made to order?
What can I customise in a product that’s made to order?
Can I make changes to my order?
Can I make changes to my order?
Can I cancel my order if it hasn’t been shipped yet?
Can I cancel my order if it hasn’t been shipped yet?
How long will it take to receive my item?
How long will it take to receive my item?
Can I return an item that’s been made to order?
Can I return an item that’s been made to order?
Can I collect my item from a store?
Can I collect my item from a store?
Can I reserve a made to order product in-store before purchasing?
Can I reserve a made to order product in-store before purchasing?
How can I add a Professional Care Plan (PCP)?
How can I add a Professional Care Plan (PCP)?
Does my made to order product come with Michael Hill’s Lifetime Diamond Warranty?
Does my made to order product come with Michael Hill’s Lifetime Diamond Warranty?
Why is my order delayed?
Why is my order delayed?