We're in this together
Shop safely with us
how we're keeping our community safe
Due to the Australian Capital Territory, Victoria & New South Wales COVID-19 lockdown restrictions, our ACT and selected NSW and VIC stores are closed for trade. Regional NSW and VIC stores re-opened Saturday 11th September.
For online orders please allow additional time for your order to be delivered due to COVID-19 related postal service challenges in ACT, NSW & VIC.
For any additional assistance regarding your order please contact our customer services team via Live chat.
Closed NSW Stores
Closed ACT Stores
Closed VIC Stores
Click & Collect VIC Stores
Click & Collect Browse & Reserve your product online Our staff will be in contact to arrange payment for you to collect your order safely Learn more › Virtual Appointments Learn more › If you have any questions, here are ways we're here for you:
Frequently Asked Questions
Can I still place an order online?
How can I have my diamonds inspected as per the Lifetime Diamond Warranty?
How can I make a return or get a refund?
What will happen to my special order or repair?
Can I access repairs and services as a part of my Professional Care Plan?
I can't see live chat on the website?
Cleaning your jewellery