We're in this together
Shop safely with us!
At Michael Hill, the health, safety, and wellbeing of our team members, customers and community is our top priority, and we always follow Government health guidelines and directives.
We follow strict hygiene measures and mask regulations in store to keep our community safe, we recommend visiting ourfor the most accurate store hours.
Here are the ways you can safely shop with us:
DELIVERY Shop online with us 24/7 with our 30 day change of mind policy.
CLICK & COLLECT Shop online and pick up in store, quickly, easily and securely.
RESERVE IN STORE Shop online, reserve your item and pick it up in-store, quickly & easily.
VIRTUAL APPOINTMENTS Book in your free virtual Personal Jeweller session with our expert advisors.
If you have any questions, here are ways we're here for you:
through the website, or
Frequently Asked Questions
Can I still place an order online?
How can I have my diamonds inspected as per the Lifetime Diamond Warranty?
How can I make a return or get a refund?
What will happen to my special order or repair?
Can I access repairs and services as a part of my Professional Care Plan?
I can't see live chat on the website?
Cleaning your jewellery