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Gift Card FAQs

Where can I purchase a Michael Hill Gift Card?

Where can I buy an e-Gift Card (that can be emailed to my chosen recipient)?

I’d like to send an e-Gift Card to another country, is this possible?

I’d like to purchase multiple Gift Cards on behalf of a company, who should I contact?

What is the difference between a physical Gift Card and an e-Gift Card?

What amounts can I purchase on a Michael Hill Gift Card?

Where can I use my Gift Card?

How to I redeem my Gift Card online, or find my Gift Card number/PIN?

How do I check the balance of my Gift Card(s)?

When will the Gift Card expire?

I’m having problems using my Gift Card online, who should I contact for help?

I made a mistake when I purchased an e-Gift Card, who should I contact about this?

I didn’t receive my e-Gift Card via email, or I deleted my e-Gift Card email by accident, what should I do?

Can I get a refund for the Gift Card?

Can I add to, or increase the redeemable amount on my Gift Card?

What are the benefits of registering my Gift Card online?

Can I replace the Gift Card if it is lost or stolen?

Can I use the Gift Card along with my credit/debit card or PayPal to make a purchase online?

Can I use buy now pay later options, such as Afterpay and ZipMoney, with the Gift Card to make a purchase online?

Can I use other payment methods with a Gift Card to make a purchase in-store?

Can I choose how much I want to use from the Gift Card?

Can I use multiple Gift Cards to make a purchase in-store?

Can I use a Gift Card that was purchased in another country from the one I am currently in?

Can I return an item that was purchased using a Gift Card as full or part payment?

I’ve already registered my Gift Card online, but I’ve forgotten my details?

What are the Gift Card terms and conditions?

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