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Virtual Appointment

Book in your free virtual Personal Jeweller session with our expert advisors. Get matched with recommended pieces, workshop styling ideas and find the perfect ring or gift – all via private video chat.

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clock Approx. 10-30 minutes
In-store Appointment Icon

In-store Appointment

Book in your free in-store Personal Jeweller session with our expert advisors. Get matched with recommended pieces, workshop styling ideas and find the perfect ring or gift – all in a confidential, face-to- face consultation.

clockApprox. 15 minutes

How do Virtual Appointments work?

Make an appointment

Make an appointment

Simply click through to the booking page and select your session type.

Make an appointment

Tell us about yourself

To help us find the right product for you, we ask you to fill out a short questionnaire.

Make an appointment

Meet your consultant

To join your session click on the URL in the confirmation email. The session will be one on one with your consultant and will run for 10-30 mins.

Live Chat

Get instant help with sizing, styling and
answers to any product questions.

live chat

Have other questions about orders, product information or returns?

Visit Customer Support ›

Promotion Terms & Conditions

  • Receive $25 off $100

    Receive $25 off your purchase of $100 or more on your first order via Michael Hill Virtual Appointment. Offer valid from Monday 17th August 2020 until Sunday 25th October 2020. Offer valid on full priced items only. Offer excludes already reduced items, member price, selected collections (Prelude, Irresistible Value and Fenix Laboratory-Created Diamonds for Michael Hill) and cannot be used in conjunction with another offer. Offer not redeemable for cash. Minimum spend of $100 to receive offer. One offer redeemed per customer in single transaction at the time of appointment. The offer is subject to our General Terms and Conditions and Delivery, Returns and Privacy policies, which are available online at www.michaelhill.com.au/privacy and www.michaelhill.com.au/customer-service.