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Your Michael Hill Concierge

A premium, personal experience directing you to the services you need, when you need them. 

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Instant Virtual Consultations

Instant virtual consultations allow you to connect immediately with one of our in-store specialists over a live video call. 

Whether it’s finding the perfect engagement ring or finding something special for a loved one (or yourself), our in-store specialists are at the ready to assist you with your enquiries in real-time. 

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Virtual Appointments

Virtual appointments allow you to connect with one of our in-store specialists over a live video call at a time that suits you. 

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In-store Appointments

Book your own in-store personal shopping experience. 

With the flexibility of multiple appointment times, you can arrange an appointment in a store near you at a time that suits your schedule. 

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Live chat

Get instant help with sizing, styling and answers to any product questions.

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Customer Support

Have other questions about orders, product information or returns?

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