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Join our Customer Reference Group

We’d love you to join our Customer Reference Group to share with us your ideas and feedback, and ultimately improve the Michael Hill experience for all customers! Every couple of months we’ll ask you to complete a short survey or test out a new process.

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Why is customer feedback important to Michael Hill?

Our customers are at the centre of everything we do, so your input is valuable to us to make sure we’re providing the best possible experience.

What does the Customer Reference Group involve?

If you sign up, we may email you invitations to participate in different activities every couple of months. Participation in each activity is completely optional and they might include:


Self-guided: take a short survey (approx. 10 minutes) or test out new designs/ concepts.


Test new designs and concepts in collaborative activities facilitated by our team members.

What will I get in return?

As a way of saying thanks for your valuable input, we’ll be offering rewards from time to time for participating in activities.